01 / Residential
Residential field
- Wind, hail, water, and fire losses on homeowner risks
- Scope, photo sets, and measurements
- Plain-language contact with the policyholder
Services
Complete claim support, start to finish.
Property and liability claims, desk work, catastrophe deployment, and underwriting inspections. Different assignments, one standard for the file.
02 / Commercial
Commercial field
- Retail, multi-family, and light industrial
- Complex scope documentation
- Reporting built for coverage review
03 / Desk
Desk adjusting
- Virtual handling and file management
- Vendor and invoice review support
- Diary discipline and proactive follow-up
04 / Large loss
Large loss
- Structured documentation packages
- Coordination with experts and vendors
- Status updates without being chased
05 / Complex
Complex claims
- Multi-peril and disputed scope support
- Detailed timelines and file notes
- Documentation that survives an audit
06 / Farm
Farm & outbuilding
- Farm structures, outbuildings, machine sheds, and equipment
- Field documentation on ag-related losses
- Carrier-specific requirements honored
07 / Liability
Liability claims
- Bodily injury and property damage investigation
- Recorded statements and scene documentation
- Coverage and liability analysis in writing
08 / Underwriting
Underwriting roof inspections
- Drone and ground-level exterior records
- Roof condition, material, and wear notes
- Delivered in your underwriting template
How the file stays consistent
The standard doesn't move with the volume.
Storm week and a quiet Tuesday produce the same file. That is the entire point of writing the standards down.
- Photos organized and labeled the same way on every claim
- Narrative notes a reviewer can follow without calling us
- Estimate support aligned to your guidelines, not ours
- Diary touchpoints that happen before you ask for them
- Time and expense itemized per assignment
Measured on site
Before you assign
Want the full service overview?
We'll send an overview covering typical time-and-expense structure, drive-time limits, and current availability by area — so there are no surprises on the first invoice.
Ready to assign?
Send the assignment, or call and talk it through first.
INCLUDE IF AVAILABLE:
Claim number · Loss type & date of loss
Insured name, address, phone
Coverage details & deductible
Service level objectives
Estimate platform & guidelines